COVID-19


Creating a safe and healthy experience for our valued guests and staff.

The policy of the Sequoia Laser and Beauty Lab is to help prevent the spread of COVID-19. Prior to entering the spa all staff and guests will be expected to answer the following questions as per the Work Safe BC Visitor Checklist:

  • Do you have any of the following symptoms: Fever, chills, new or worsening cough, shortness of breath, new muscle aches or headache or sore throat?

  • Have you travelled outside of Canada in the last 14 days?

  • Have you been in contact with a person who tested positive for COVID-19?

Any answers indicating recent exposure to someone with COVID-19 in the past 14 days or having signs and/or symptoms will be asked to leave and not return for the specified 14-day self-quarantine requirement.

Reservations

Reserve your treatment by booking online or calling 604-302-3197 once your reservation is confirmed if you can not keep your commitment please give us a call or go online and we will happily reschedule a time better suited for you.  24 hours cancellation notice allows us time to book the time that was reserved for you.  Not cancelling an appointment may result in a 50% cost of treatment charge to your account.

What to Expect When You Arrive

  • Guests are asked to wear a mask when entering Sequoia. If guests do not have masks one can be purchased at reception for $1.

  • Prior to entering the spa and to prevent the spread of COVID-19, guests will be expected to answer these questions as per the Work Safe BC Visitor Checklist:

    • Do you have any of the following symptoms: Fever, chills, new or worsening cough, shortness of breath, new muscle aches or headache or sore throat?

    • Have you travelled outside of Canada in the last 14-days?

    • Have you been in contact with a person who tested positive for COVID-19?

  • Any answers indicating recent exposure to someone with COVID-19 in the past 14 days or having signs and/or symptoms will be asked to leave and not return for the specified 14-day self-quarantine requirement.

  • We ask that you arrive no more than 15 minutes prior to your scheduled appointment.

  • Upon arrival guests will be asked to sanitize or wash their hands  prior to their appointment.

  • Guests will be expected to respect the sanitization and hygiene standards and processes within the premises.

  • Friends and family without a scheduled service at the same time are not permitted to accompany guests on their visit, children are aloud.

Our Commitment to Our Staff and Guests 

  • Public and workplace safety is our top priority.

  • Our safety and sanitization procedures will meet or exceed all provincial, local and regulatory guidelines relating to sanitation and hygiene.

  • All staff will be trained on sanitation and best hygiene practices.

  • Staff who feel ill or have a fever will be asked to stay at home and self-isolate.

  • Full sanitation of all treatment spaces and linens between each service.

  • Guests and staff will refrain from hugging and shaking hands.

Personal Protective Equipment (PPE)

  • Employees will be supplied face masks and protective eyewear.

  • Guests will be asked to bring their own face mask and wear it for the duration of their visit. Disposable masks are available for the purchase of $1, while supplies last.

  • Gloves will be provided for employees, if required, although hand washing and hand sanitizing are proven to be sufficient and most effective.